Privacy Policy

1. Overview & scope

Think Is Marketing ("TIM", "we", "our") operates this public website to describe its solutions, products and services — including TIM OS and YouTube Intelligence. This policy explains how we intend to handle information when you visit this website and when you contact us.

This policy applies to the public website only. Access to client products and TIM OS is provided under separate agreements and notices delivered with those products.

2. Information we may collect

The website collects only the information it needs to operate and to respond to you:

• Contact information you volunteer — such as your name, work email, company, and message — when you use the contact form.
• Basic technical data from standard website operation, such as pages visited, where analytics tooling is in use.
• Consultation information — details about your business that you share with us to scope solutions.
• Authorized account data — only if and when you connect an authorized account: for example, a linked YouTube account through the YouTube Intelligence capability, where we access only the channel and analytics data you authorize, limited to what the requested functionality needs.

3. How information is used

We use the information described above to:

• respond to enquiries and booking requests;
• provide the functionality you request — including, where you connect an authorized account, the channel and analytics data used to deliver a requested capability such as YouTube Intelligence;
• scope, deliver and operate the solutions we provide;
• maintain and improve this website; and
• send relevant follow-up that you requested or that reasonably relates to your inquiry or existing relationship with Think Is Marketing.

We do not sell personal information.

4. Cookies & analytics

This website is a public informational site. It does not currently use advertising or third-party analytics cookies. If we activate analytics or other tracking in the future, we will update this section before doing so.

5. Sharing & retention

We do not sell personal information. We share personal information only where needed to respond to you, to operate this website, or to comply with the law. We retain information only as long as necessary for the purposes described in this policy.

6. Your choices & rights

Depending on where you are located, you may have rights regarding your information — including access, correction, deletion, restriction and objection. To exercise any of these rights, contact us using the details in section 10. We do not use the public site to make automated decisions that affect you without human review.

7. Security

We apply reasonable technical and organizational measures to protect information, and we keep those measures under review as the website, products and services evolve.

8. Children's privacy

This website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy as the website and services evolve. Changes will be posted on this page with a revised "last updated" date, and significant changes will be called out when they occur.

10. Contact

For privacy questions or requests, use the Contact form on this website. We will respond to privacy requests directly.